B2B

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E-commerce – Always available remote online service for distributors

Special offers for distributors

Files available for distributors

Types of orders and delivery terms
Method 1 – Standard deliveries
Log in to E-Commerce or contact the Customer Service Office.
Add products to the basket (E-Commerce – available for authorized distributors) or send an order conventionally to the Customer Service Office.
Agree delivery terms with CSO. Delivery address and transport type: Panda truck transport / FedEx freight forwarding or dropshipping.
Submit a statement on consent to send invoices by electronic means. Since that moment you shall be sent invoices by e-mail.
When an order is ready, we shall deliver it to your premises.
Method 2 – Dropshipping
Log in to E-Commerce or contact the Customer Service Office.
Add products to the basket (E-Commerce – available for authorized distributors) or send an order conventionally to the Customer Service Office.
Provide the address of your customer supposed to be delivered the order on the COD basis, amount due and rebate you granted to a customer.
Within 24 hours we shall send goods to your customer by means of our ZEN LOGISTIC system.
Invoice and amount due shall be sent directly to you.
Method 3 – Orders of customized and configurable furniture
Log in to E-Commerce or contact the Customer Service Office.
Choose the model ordered by a customer from a respective category, providing option and all details – use templates of lacquer colours, types of boards and types and colours of upholstery.
Wait to receive a response letter from CSO confirming order approval.
Confirm an order in the form (pro-forma invoice) received from CSO
Track realization of your order in E-Commerce or conventionally stay in touch with CSO.
When an order is ready, we shall send your order in a standard way or as dropshipping in the ZEN LOGISTIC system.
Method 4 – Express Line and MDM Milano orders and ordering permanently stocked goods
Log in to E-Commerce or contact the Customer Service Office.
Add products to the basket (E-Commerce – available for authorized distributors) or send an order conventionally to the Customer Service Office.
Choose a delivery type: standard / dropshipping.
Foreign shopping delivery cost are fixed individually. To precise all delivery conditions please contact our customer service.